Meet Our Leadership Team
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Dr. Mel McGee
Founder & Chief Executive Officer (CEO)
Dr. Mel McGee established Medical Billing Services out of a real-world necessity to protect independent healthcare practitioners, multi-specialty medical clinics, and specialized institutional networks from operational burnout. As the veteran founder and director of thriving healthcare organizations, Dr. McGee spent decades navigating the complex intersections of insurance contracting, provider credentialing, and multi-state compliance.
Recognizing a critical industry gap for high-precision, specialized revenue cycle management (RCM), Dr. McGee launched the company to deliver elite, behind-the-scenes revenue protection. Today, Medical Billing Services operates as an independent, fully neutral entity dedicated exclusively to maximizing collections, streamlining data submission, and overturning complex insurance denials so that providers can focus entirely on patient care.
NPI :1477462646
Ty Pettway, Director of Operations & Intake Coordinator
Ty Pettway serves as the Director of Operations and Onboarding Coordinator for Medical Billing Services, overseeing the seamless integration of our third-party revenue cycle engine into our clients' existing EHR networks. With extensive experience managing complex healthcare schedules, front-end system setups, and multi-state provider workflows, Ty ensures that every practice transition is handled with maximum efficiency and zero operational delay .
Specializing in electronic claims management, database integrity, and clearinghouse routing, Ty directs our daily operations to protect independent practices from costly front-end rejections Ty works directly with practice managers and providers to audit active credentialing tracks, establish secure reporting portals, and implement aggressive backend denial appeal strategies to recover lost clinic revenue.
• Official Office Email: tpschedulingcoordinator@gmail.com
• Direct Office Line: 830) 971-0953
Client Onboarding & Practice Success Lead
Our Client Success Lead serves as your primary point of contact during the onboarding process. They handle the seamless administrative integration into your existing EHR software (like SimplePractice, TherapyNotes, or Availity) so there is zero disruption to your daily workflow. They ensure your provider panels remain synchronized and that you receive transparent, clean financial reporting every month.
Partner With Experts Who Understand Your Practice
Our leadership team is ready to step in as a quiet, natural extension of your clinic.
Why Our Leadership Structure Matters to Your Practice
When you outsource your revenue cycle management, you aren't just hiring a data-entry clerk—you are trusting an outside entity with the financial heartbeat of your business. A weak billing structure leads to dropped claims, unaddressed denials, and chaotic cash flow.
At Medical Billing Services, our leadership structure was intentionally built to eliminate those vulnerabilities. Here is exactly why our framework ensures your peace of mind:
- The Perfect Balance of Clinical Strategy and Operational Execution: Our leadership brings a rare, powerful combination to the table. With Dr. Mel McGee’s decades of direct clinical practice ownership and Ty Pettway’s sharp operational oversight, we understand both sides of the coin. We know the exact clinical frustrations therapists face, and we have engineered the strict, secure systems needed to fix them behind the scenes.
- Flawless, Friction-Free Tech Integration: Many therapists fear that outsourcing means losing control of their systems. Under Ty Pettway's operational direction, we have built highly streamlined, secure EHR integration protocols. Whether you use SimplePractice, TherapyNotes, or Availity, our leadership ensures our team plugs in as authorized administrative users silently, safely, and without disrupting a single hour of your workday.
- Institutional Security, Personal Attention: We operate with the organizational depth, certified coding experts, and rigorous compliance oversight of a major corporate entity. However, because we are a specialized agency, you are never just a number in a queue. Our structure ensures that your practice receives elite, dedicated management and direct access to leadership whenever you need it.
- A Shared Mission of Integrity: Our leadership team doesn't just look at spreadsheets; we look at values. We treat your hard-earned revenue with the highest level of stewardship, absolute compliance, and relentless follow-through. If an insurance company unfair denies your session codes, our leadership structure ensures a dedicated compliance expert is deployed to formally appeal and recover your funds.